Respect

We are supportive, non-judgemental, and respect student confidentiality.

Commitment

CLSH note-takers are highly dedicated. We are committed to supporting you over the long-term.

Excellence

We hire successful academics and ensure they have the training necessary to provide accessible, high-quality services.

Flexibility

Remote or in-person sessions, experience with accessibility tools - we always work around your preferences and schedule.

If you work at a Secondary or Post-Secondary institution, Citywide Learning Support Hub (CLSH) was built for you. We know how hard you work to help all students be successful. We admire your efforts to meet, and exceed, AODA requirements. We’re ready to support your mission with trusted, high-quality student support services when and where you need them most.

Founded by a Social Worker and fueled by skilled academics, CLSH brings together the best of accessibility training and education support. We select caring and competent academics in every subject, training them on best practices, ethics, and AODA requirements. At CLSH, every school, and institution, can access customized support that matches a students’ class schedule, subject focus, and accessibility needs. 

At CLSH, we embrace technology and are always evolving to meet students’ needs. Services are available in-person and remotely, and our note-taking services can complement lectures, seminars, and e-learning courses.

By prioritizing staff quality, empowering students, and working hand-in-hand with academic institutions, CLSH provides meaningful support for learners, teachers, and schools across Canada and United States.

We take special care to hire caring, service-driven staff with a strong academic background.

Here is what to expect from note-takers at Citywide Learning Support Hub:

• Highly educated - all staff hold at least one degree, many hold multiple diplomas/degrees

• Ethical and respectful - following extensive ethics training, all staff sign a Code of Practice and Ethics and Confidentiality Agreement before starting work. 

• AODA certified - AODA training is required, and all staff are AODA certified.

Skilled and verified - all note-takers pass Computerized Note-taker Screening and must provide educational transcripts and complete online assessments to verify competency.